Frequently Asked Questions
If you have come across a wild animal or bird that needs assistance, here are some
frequently asked questions and answers on what you can do to help.
How do I capture an injured bird?
Try to corner it into a confined space and drop a towel or tea towel (depending on the size of bird) over it. This then enables you to gently hold the wings against the birds side, keeps the head covered and also offers support of the feet.
What should I do if I find an injured bird?
Once you have captured the bird place it carefully in a well ventilated cardboard box or a cat cage. You can leave the towel in with it so it has something to grip on to and not be able to do any further damage to itself. If you are using a wire cat cage place a towel over top so to keep it dark. This will help keep the bird calm. Keep it in a quiet and warm environment until you can get it to the hospital. A hot water bottle under the cardboard box is ideal. Ring our mobile number 022 106 0170 for further advice.
Some things to remember:
- Remember the bird/animal will be stressed so proceed carefully.
- Wash your hands thoroughly after handling any bird/animal.
Will the Wildlife Hospital pick up an injured wild animal or injured bird?
At present we do not have the facility to go and pick up any injured animal/bird. You will be asked to bring the animal/bird into our Hospital at 60 Hussey Road – see our Contact Page for a detailed location map.
Am I best to try to care for an injured wild animal or bird myself or contact Wildlife Animal Hospital?
In the first instance please telephone the hospital for advice. It is illegal to keep New Zealand wildlife without a permit for the Department of Conservation.
If I find an injured animal/bird, what should I keep it in until I can get it to the Hospital?
A cardboard box is ideal or if you have a cat cage or similar this can also be used temporarily. If using a wire cat cage place a towel or blanket over top so it remains dark which lessens any stress and helps keep it calm.
What should I do if I find an orphaned wild animal or bird?
Please make very sure the animal/bird is orphaned by waiting and watching first. If it is truly on its own capture it and place in a cardboard box. Keep it warm in a quiet and dark environment. Ring our mobile number 022 106 0170 for further advice.